Since all our Ongoing Operational Services Contracts are customized to perfectly match our customer’s business requirements, the first step is always to analyze the existing service landscape, determine what can be done to save money and improve service levels, and create a detailed plan for how to get there. We call this business process consulting, the first step on the path to business process outsourcing or BPO.
We have over twenty years experience in this space, and it is our core competency at WebConsult. We have handled everything from extremely hostile takeovers to smooth collaborative ones, and have not failed to deliver any of our projects.