webconsult

Business Process Consulting

Analysis to determine how to save money, simplify processes and improve service levels

Transformation services

Execution to get from where you are to where you want to be

Ongoing Operational Services

A better steady state operational service, driven by business outcomes, with clear transparency, predictable costs and continuous improvement

About us

We are a company built to deliver the kind of operational services we would buy if we were the customer

WebConsult is a company that thrives on finding innovative ways to reduce costs and improve service levels, continuously and relentlessly.

Successfully Providing the Best Business Solutions since 1998

Process principles

We deliver customized solutions

Every customer’s situation is as unique as a fingerprint. Every solution we come up with is tailored specifically to that customer’s situation, so they can focus on improving their business without worrying about operational issues.

We have been delivering value in operational services for over 20 years, for some of the industry’s household names.

Analyzing business processes

Simplifying them

Delivering Operational Models

Service Levels Improvements

Cost Savings

End to end Accountability

FEATURED CASES

Case studies

Microsoft Emerald City

WebConsult had the distinction of building the Operational Framework for Microsoft’s Emerald City, which was later used as the basis for the Microsoft Operations Framework (MOF), the methodology used by Microsoft Consulting Services.

Microsoft OEM Licensing

Designing, developing and implementing an infrastructure to support a multibillion dollar business

Avanade IT Operations Framework

Setup of a different kind of new startup.

The Rompetrol Story

For Rompetrol, we implemented AI-based infrastructure support, provided by market leader IPSoft, and were able to improve the delivered Service Level Agreements by over 200%, at a cost reduction of 38%, as measured by the customer….

Acquisitions & Integration – Trilogy

Turning transformation into a repeatable process

0+ Projects

Completed

Average SLA improvement

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