Analysis to determine how to save money,
simplify processes and improve service levels
Execution to get from where you are to where you want to be
A better steady state operational service,
driven by business outcomes, with clear transparency,
predictable costs and continuous improvement
WebConsult is a company that thrives on finding innovative ways to reduce costs and improve service levels, continuously and relentlessly.
Every customer’s situation is as unique as a fingerprint. Every solution we come up with is tailored specifically to that customer’s situation, so they can focus on improving their business without worrying about operational issues.
We have been delivering value in operational services for over 20 years, for some of the industry’s household names.
WebConsult had the distinction of building the Operational Framework for Microsoft’s Emerald City, which was later used as the basis for the Microsoft Operations Framework (MOF), the methodology used by Microsoft Consulting Services.
Designing, developing and implementing an infrastructure to support a multibillion dollar business
For Rompetrol, we implemented AI-based infrastructure support, provided by market leader IPSoft, and were able to improve the delivered Service Level Agreements by over 200%, at a cost reduction of 38%, as measured by the customer….